Problem Solving

Puzzles, Mysteries, and Muddles:
Naming and Taming the Problems that
Keep You Up at Night

Most of us have learned how to solve problems using analysis that produces a “correct” or “best” solution. However, not all problems are alike, and different types of problems require different approaches to solutions. Armed with an understanding of those differences, you will be able to gain a more nuanced view of a problem situation and see how to target your approach.

Einstein said that if he had an hour to save the world, he would spend fifty-five minutes defining the problem and five finding the solution. Puzzles, Mysteries, and Muddles™ is based on twenty years of research by Jerry Talley, Ph.D., and will provide you with sophisticated insights and approaches that will enhance your success as a problem solver.

For more information on Puzzles, Mysteries, and Muddles™ click here.

Puzzles, Mysteries, and Muddles™ is a copyrighted program of Barnes & Conti Associates, Inc.

Program Objectives:

As a result of this training, you will be able to:

  • Define four distinct phases of problem solving.
  • Apply key criteria to differentiate among different types of problems.
  • Identify the problem type(s) that you are dealing with and the most appropriate path to resolution.
  • Find high-quality solutions at the lowest possible cost in time, effort, and other resources.
  • Produce a plan that is ready to execute in your organization.


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