Problem Solving

Puzzles, Mysteries, and Muddles:
Naming and Taming the Problems that
Keep You Up at Night

In any industry, success is a direct result of an organization’s ability to solve problems. In this workshop, we take a deep look at the components of effective problem-solving. You will learn exactly how to make your problem-solving efforts more precise, efficient, and effective.

Most of us have learned an approach to solving problems that is analytical and produces a “correct” or “best” solution. However, not all problems can be dealt with as if they were “puzzles.” Different types of problems require different approaches to finding solutions. Armed with definitions of those differences, you will be able to understand more precisely the unique and subtle features of any problem situation and how to target your approach.

Einstein is quoted as saying that if he had an hour to save the world, he would spend fifty-five minutes defining the problem and five finding the solution. Puzzles, Mysteries, and Muddles™ is based on 20 years of research by Jerry Talley, Ph.D., and will provide you with sophisticated insights and approaches that will enhance your success as a problem solver.

For more information on Puzzles, Mysteries, and Muddles™ click here.

Puzzles, Mysteries, and Muddles™ is a copyrighted program of Barnes & Conti Associates, Inc.

Program Objectives:

As a result of this training, you will be able to:

  • Define four phases of problem-solving
  • Apply key criteria to differentiate among six problem types
  • Apply the problem types to your specific situation
  • Construct a project charter that flows from the unique features of your problem type(s)
  • Find high-quality solutions at the lowest possible cost in time, effort, and other resources.


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