The Art of Conflict: From Prevention  to Resolution

Conflict: From Prevention
to Resolution

We all experience workplace conflicts of one kind or another. This program provides the tools, techniques, and skills to prevent and resolve conflicts.

In this workshop, you will learn to harness the energy that is tied up in unconstructive conflicts and use it to enable greater productivity and innovation. You will gain a better understanding of the sources of conflict, learn interpersonal communication techniques to prevent unconstructive conflicts from arising or escalating, leverage differences for better problem-solving, and develop more collaborative working relationships.

For more information on Conflict: From Prevention to Resolution™, click here.

Conflict: From Prevention to Resolution™ is a copyrighted program of Barnes & Conti Associates, Inc.

Program Objectives:

As a participant you will:

  • Identify your personal conflict style and gain insight as to how it may contribute to the conflicts you face.
  • Apply concepts about the nature of conflict to a real-world situation.
  • Practice ways to prevent or minimize unconstructive conflicts.
  • Analyze conflict situations and identify ways to de-escalate or reduce their intensity.
  • Practice techniques that prevent, manage, and resolve conflicts.


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