What makes a great boss? Google has been asking this question for the past 10 years. According to this article, Google identified eight key behaviors back in 2008 and began training their managers accordingly.  Google has been studying and restudying …

Article: Recent Google Study of Successful Managerial Skills Now Includes Influence Read more »

Much has been written about millennials in the workplace, and “generational tension” or “generational issues.” Here’s an article that suggests that while different generations are indeed different, the key to managing any kind of tension that arises is to make …

Article: Managing Generational Tension Read more »

Gregg Brown is not just a published author and change management specialist, he is a long-time friend and facilitator for Barnes & Conti. In this article, he makes a case that in order to manage change efficiently, two of the …

Article: Influence and Change Management Read more »