There are two fundamental approaches to innovation – “do better” and “do different[ly].” “Do better” can be described as “inside-the-box” innovation, where the innovation is limited by what the organization has done before. “Do different” is, instead, “outside the box,” …

iPhone 6 – a “Do Better” Innovation Read more »

I’m sure you’ve heard the term, “Soft Skills.” Wikipedia explains that they “complement hard skills…the occupational requirements of a job and many other activities. They are related to feelings, emotions, insights and (some would say) an ‘inner knowing’ – i.e. …

“Soft Skills” They’re Difficult! Read more »

I traveled to Fiji this past year and was struck by the friendliness of the people. I’d never encountered such upbeat, content and kind folks. For example, I was intrigued by how their simple greeting, “Bula“, meaning “Hello,” to every passing stranger …

The Power of “Bula” Read more »