What makes a great boss? Google has been asking this question for the past 10 years. According to this article, Google identified eight key behaviors back in 2008 and began training their managers accordingly.
Google has been studying and restudying their most effective managers and leaders, and in 2018 Google has expanded their list of qualities and skills possessed by their effective leaders/manager. The skills on on this update list include: coaching, creating a safe environment where employees are free to take risks, communicating, thinking strategically and making strong decisions.
We were delighted to see that one of the ability to skill sets new to Google’s list was the ability to collaborate across the company. Of course, in order to collaborate successfully, leaders must know how to exercise influence!