
Barnes & Conti is excited to
      bring you this inaugural issue of our newsletter. We hope to be updating
      our friends, colleagues, and clients about six times a year with articles
      to inform, inspire, and increase your skills. We also want to share with
      you what's going on with us, and include a recipe, a poem, a story, or
      even a laugh or two. Frequent visitors to our web site may have seen a
      few of the items here; we wanted to share these items with an even wider
      readership. 
              
    It's no small coincidence that our first issue has a Thanksgiving theme.
    We're thankful for each and every one of you for trusting us to help move
    your companies and organizations forward, or--as we like to say--move your
    ideas into action. We want to publish and circulate this newsletter as a
    small token of our gratitude and appreciation. 
              
    In the spirit of appreciation and adding value, please let us know what you'd
    like to see in our newsletter. We welcome your input and your submissions.
    Please reply to newsletter@barnesconti.com 
 Influencing
  Under Stress
Influencing
  Under StressSince the events of September 11,
    many of us may have experienced an unusual level of stress. Those tragic
    events have been shocking and horrifying and have brought a degree of uncertainty
    to many aspects of our business and personal lives. At the same time, it
    is more important than ever that we do our work and conduct our relationships
    with grace and effectiveness. I want to share some thoughts with those of
    you who have participated in Exercising Influence: Building Relationships
    and Getting Results as to how you may want to apply some of the skills
    and principles you have learned at this difficult time in all of our lives. 
          
  Right after a disaster, whether of natural or human origin, there is a tendency
  for people who have shared the loss to pull together. Differences are put aside,
  the barriers between people go down, common goals and values are emphasized.
  Once the initial shock has worn off and the common tasks have differentiated
  once again, that sense of camaraderie and alignment may begin to wear off and
  be replaced by more individual concerns, fears, and vested interests. This
  can translate to greater work place stress--and stress in the work place often
  leads to unproductive conflict. While we are fully aligned and working toward
  a common goal, influence is hardly needed--good, clear communication is enough.
  Once that time has passed, however, we need to be especially conscious of the
  way we are influencing. Those of us who have had an opportunity to develop
  our influence skills can play a very productive role in the coming weeks and
  months. Leaders, managers, and team members can be conscious of choosing and
  using specific behaviors that will help to achieve successful results. 
          
  Some of the behaviors are Expressive; that is, they send your ideas toward
  the other party. The others are Receptive in nature; that is, they invite the
  other party to send their ideas to you. In managing and resolving conflict,
  it is often wise to begin with Receptive behaviors. A balance between expressive
  and receptive energy is always important. It is essential under conditions
  of stress and conflict. Many behaviors from Exercising Influence: Building
  Relationships and Getting Results are useful in conflict situations
  and in dealing with colleagues who seem to be experiencing increased stress. 
We
        wanted to do a little more this holiday season; we chose to donate to
        UNICEF because of their focus on children and their ability to provide
        humanitarian aid where it may be difficult for other organizations to
        do so. And last, but not least, we wanted to parallel the humanitarian
        efforts of our country in the best way possible; UNICEF has a massive
        effort underway to provide relief for children in Afghanistan and refugees
        in Pakistan. 
              
               To
      read more about UNICEF's work with Afghan children:
To
      read more about UNICEF's work with Afghan children:
               http://www.unicefusa.org/unicefusa/press_092801.html 
               http://unicef.org/noteworthy/afghanistan/index.html  
              
  
 New
      program:
New
      program: We're pleased to offer a two-day
      workshop geared towards helping people who are new or "occasional" trainers
      to learn the skills they need to effectively change behavior and transfer
      knowledge without merely presenting information. Participants will be taught
      to "model" effective training techniques, learning the approaches,
      structures, and methods that are being taught. Class size is limited to
      eight people to maximize personal feedback. 
              
    This program was developed originally for Sun Microsystems by our friend
    and colleague, Lynne Lombardo, with contributions by Kim and other members
    of the Barnes & Conti staff. Because Lynne's work with "occasional" trainers
    at Sun has been so successful, we wanted to offer the program to a larger
    audience. 
 In
    the aftermath of the terrorist attack of September 11, 2001, I, along with
    legions of others around the planet, was horrified and nearly paralyzed.
    I wanted to do something, anything, to help those directly affected or to
    take some action that would guarantee that no such hateful act should ever
    take place again. As the days have passed, it has become more and more clear
    that the most important thing that I can do is to be part of the healing
In
    the aftermath of the terrorist attack of September 11, 2001, I, along with
    legions of others around the planet, was horrified and nearly paralyzed.
    I wanted to do something, anything, to help those directly affected or to
    take some action that would guarantee that no such hateful act should ever
    take place again. As the days have passed, it has become more and more clear
    that the most important thing that I can do is to be part of the healing
          
  Ten years ago, the huge fire that raged through the hills of Oakland, California
  destroyed our house. As part of the healing and rebuilding process, I wrote
  an article focusing on sudden change, entitled "The Fire this Time: Coping
  With Sudden Imposed Change." The article contains some of the ideas that
  were so helpful to me in what seems to me now like a minor event compared to
  what we are currently experiencing. I think the principles apply to those of
  us who are coping with the aftermath, with recovering our faith in the future
  and in one another. 
Appreciation can do nothing but strengthen existing influence relationships. Appreciation expresses encouragement and can help strengthen shared values and goals. Few things express appreciation as well as delicious and well-prepared food for friends, family, and colleagues. In the spirit of Thanksgiving, we wanted to express our appreciation, and help you express your appreciation by exercising influence gastronomically. Short of sending you food, we're including this recipe, the creation of our resident gourmand (and web master), Joel Kleinbaum. The recipe is suitable for your Thanksgiving dinner, and is a change from the usual very sweet sweet potatoes.
1 large butternut squash (you can also use 2 sugar pumpkins) 
      2 medium sweet potatoes or yams 
      1 apple, sliced thin (peel it if you like) 
      2 tablespoons butter (unsalted is best) 
      Optional, toasted pecans or walnuts .
      Nutmeg (grate it fresh if you can!) 
      Pinch of salt 
      Curry Powder 
      
      Peel the squash as best you can, cut it into manageable pieces (discard
        the seeds and membrane inside) and boil until tender. Do the same with
        the sweet
        potatoes (or leave the peeling, if you don't mind the lumps). Drain both
        well, and mash them together with some butter. Moisten with a little
        milk or stock (only if necessary) to get a smooth puree. Mix in 1/2 teaspoon
        or
        more of grated nutmeg and  1-2 teaspoons of good curry powder (you might
        want to augment the curry with some allspice and or ground cloves, taste
        it to see). Spread the mixture into a baking dish (a round soufflé dish
        works well). 
      
      Sauté the apple slices briefly in butter, and top the
                  puree with a layer of apple slices. Sprinkle with toasted walnuts
                  or pecans. (You can
        also sprinkle with brown sugar if you want something sweeter). Dot the
                  top with butter. Bake at 350 degrees for 20-30 minutes. Serves
                  six (or more,
        depending on the size of your squash and sweet potatoes). 
      
      Note: The sweet potatoes and squash need to be in balance for this dish to
        hold together, that is the starch in the sweet potatoes binds the squash
        into a firm puree. If--before putting the puree into its baking dish--the
        puree seems runny or watery, try adding bread crumbs to the mixture. You
        can also use a food processor to puree, but be careful not to over process. 
      
      Joel says that his two favorite turkey wines go well with this dish--a dry
        or slightly off dry Gewurztraminer, and a light, fruity Pinot Noir.
  
Source Unknown  
        
    Let all things be healthy, 
    Let all things be peaceful. 
    Count your blessings at least once a day 
    Forgive those who have hurt you 
    Forgive those who have offended you 
    Forgive yourself for what you have done 
    and what you fear to do 
    What is done, there is no need to speak of 
    What has passed, there is no need to blame 
    Have self-knowledge, self respect, 
    and courage to dare. 
    
    Strive to make the spot where you stand beautiful 
    Then harmony, happiness and longevity will
    Follow you all of your days in all of your ways
Please send feedback to  newsltr1
        at barnesconti.com
    Barnes & Conti, 940 Dwight Way Suite 15, Berkeley, CA 94710, USA
    Copyright © 2004 Barnes & Conti Associates, Inc. ALL RIGHTS
  RESERVED. 
Barnes & Conti is a spam-free zone. We do not sell, trade, or give email addresses to anyone.